THE PACIFIC SUTERA

1, Sutera Harbour Boulevard Sutera Harbour 88100 Kota Kinabalu,Sabah,Malaysia

CHECK IN: 14:00PM CHECK OUT: 12:00(noon)

OUR VIEW

A good hotel with good facilities only a 10 minute drive from Kota Kinabalu Town.

PROPERTY LOCATION AND DESCRIPTION

Pacific Sutera is part of the Sutera Harbour complex and is located next door to it's sister property The Magellan Sutera. In between the two hotels is the Sutera Harbour Marina and Sutera Golf course.

DISTANCE TO/FROM

Downtown: 10 minute drive
Airport: 7kms
Shopping Centre: 10 minute drive

INCLUSIONS

CHRISTMAS EVE: A compulsory Christmas Eve Gala Dinner has been included in the rate for all guests for 2009

NEW YEARS EVE: A compulsory New Years Eve Gala Dinner has been included in the rate for all guests for 2009

CHINESE NEW YEAR: A compulsory Buffet dinner (13 February 10) and buffet lunch (14 February 10) are included in the rate for all guests for Chinese New Year.

CLUB INCLUSIONS: All guests staying in the Magellan Club Room and Magellan Club Suite will receive:
- Personalised butler service
- Express check-in and check out
- Complimentary broadband
- Complimentary deluxe fruit platter
- Complimentary daily buffet breakfast in the private lounge.
- Complimentary Sunset Cocktails
- Complimentary pressing service (2 pieces each day)
- Complimentary shoe shine service
- Complimentary daily newspaper

ROOM DESCRIPTION (USE AS A GUIDE ONLY)

DELUXE GOLF VIEW ROOM:
DESCRIPTION: Tastefully decorated with views over the golf course behind the hotel.
BEDDING: 2 x Single Beds or 1 x King Bed + 1 Rollaway extra
MAXIMUM GUESTS: Maximum 3 Adults or 2 Adults & 1 Child

DELUXE SEA VIEW ROOMS:
DESCRIPTION: Located on higher floors of the hotel with sea views from the balcony.
BEDDING: 2 x Single Beds or 1 x King Bed + 1 Rollaway extra
MAXIMUM GUESTS: Maximum 3 Adults or 2 Adults & 1 Child

PACIFIC CLUB GOLF VIEW ROOM:
DESCRIPTION: Located on private Club Floors on the highest floors of the hotel, rooms have views of the Golf course behind the hotel. All guests have exclusive access to the Club Lounge.
BEDDING: 2 x Single Beds or 1 x King Bed + 1 Rollaway extra
MAXIMUM GUESTS: Maximum 3 Adults or 2 Adults & 1 Child

PACIFIC CLUB SEA VIEW:
DESCRIPTION: Located on the private Club floors, rooms have sea view. Guests have exclusive access to the Club Lounge.
BEDDING: 1 x King Bed or 2 x Single Beds + 1 Rollaway extra
MAXIMUM GUESTS: Maximum 3 Adults or 2 Adults & 1 Child


Please note a large amount of rooms are twin bedded. Please request a KING Bed at the time of booking. This will be subject to availability.

ROOM FACILITIES

Air Conditioning	Radio/Music
Iron/Board	Mini bar
Hair dryers	Private bathroom
Satellite/Cable TV	Non-Smoking Rooms
Internet Access	Tea/Coffee
IDD	Balcony
In Room Safe

GENERAL FACILITIES

Number of Rooms: 500	Dry Cleaning
Laundry	Business Centre
Parking	Hair/Beauty Salon
Tour Desk	Gift Shop
Credit Cards	Reception Hours: 24

RECREATION AND LEISURE FACILITIES

Golf course	Fitness centre
Outdoor pool	Health Spa
Wind Surfing	Children's pool
Scuba Diving	Tennis court
Waterskiing	Non-Motorised Watersports

some activities may incur a fee, payable direct to the hotel.

DINING AND ENTERTAINMENT FACILITIES

Restaurants: 2
Coffee Shop: 1
Bars: 1
Room Service: 24 hrs
Nightclub
Live Entertainment

FAMILY FACILITIES

Connecting Rooms	Cot
Babysitting	Child Menu
Kids Club

HONEYMOONERS

Honeymoon guests will receive fruits, flowers and a
complimentary UPGRADE sunject to availability on arrival.
Please advise at the time of reservation that you
are Honeymooners. Proof maybe required on arrival.

PLEASE NOTE

Honeymoon Bonuses cannot be combined with Bonus
Nights. If Bonus Nights are valid guests will not receive the
Honeymoon Bonuses as well.

CANCELLATION POLICY

LOW SEASON:
01 April 09-14 July 09 / 01 September 09-29 September 09 / 08 October 09-19 December 09
05 January 10-11 February 10 / 19 February 10-31 March 10
Cancellations must be advised 7 DAYS prior to arrival or
a 100% cancellation fees will be charged

HIGH SEASON:
15 July 09-31 August 09 / 30 September 09-07 October 09 / 20 December 09-04 January 10 /
12 February 10-18 February 10
Cancellations must be advised 30 DAYS prior to arrival or
a 100% cancellation fees will be charged

NO SHOWS - will incur a 100% cancellation fee of hotels/tours
and transfers per person.

Please note these charges are in addition to fees levied by
third parties, airlines, tour operators and Singapore Airlines
Holidays and/or Freestyle Holidays. Members of the Pinpoint
Travel Group.