LAGUNA RESORT AND SPA

NUSA DUA 80363 BALI INDONESIA

CHECK IN: 3:00pm CHECK OUT: 12:00Noon

PROPERTY LOCATION AND DESCRIPTION

The Laguna has always been one of Bali's best 5-star resorts. It is smaller than many of the others and it's design makes it more private, intimate and personal, with lagoon style pools and meandering paths through lush gardens. It is a gorgeous property and has a stylish Balinese feel.

DISTANCE TO/FROM

Downtown: 5km
Airport: 11km
Shopping Centre: 7 minute drive to Galleria

INCLUSIONS

Valid: 31 December 11 A compulsory New Years Eve Gala Dinner has been included in the rates for all guests including children.
Valid: 31 December 12 A comoulsory New Years eve dinner will be added one rates have been received.

STANDARD INCLUSIONS Valid: 01 April 11-31 March 12
- 24 hour Butler service
- Complimentary coffee/tea in the room served through 24hr butler service
- Complimentary afternoon high tea with homemade pastries daily from 15:00-16:00hrs in the Mayang Sari Lounge
- Complimentary light pressing to maximum 3 pieces on arrival
- Chilled welcome drink on arrival for each guest
- Cold towel on arrival for each guest
- Complimentary bottled mineral water daily in room
- Welcome fruit platter in the room on arrival
Valid: 01 April 12-31 March 13
- Buffet breakfast at cafe lagoon
- 24 hour butler service on call
- 24 hour freshly brewed coffee or tea served by the butler
- Complimentary afternoon high tea with homemade pastries daily from 1530-1630 at Cafe lagoon restaurant
- complimentary 3 pieces of ligh pressing service by butler upon arrival.
- Refreshing chilled welcome drink and cold towel upon guest arrival
- Complimentary daily 2 bottles of mineral water in room
- Selection of tropical fresh fruits upon arrival
- Unpacking and packing of luggage service (on request) by butler

SPECIALS

RESTRICTIONS

MINIMUM STAY
Valid: 26 December 11-10 January 12
Valid: 26 December 12-10 January 13
Minimum stay of 5 nights duration is required over this period.

ROOM DESCRIPTION (USE AS A GUIDE ONLY)

DELUXE GARDEN VIEW/DELUXE LAGOON VIEW ROOM
DESCRIPTION: Both these room types are 36sqm with a spectacular view to the Garden or Lagoon from a private balcony. New bathrooms feature wall-to-floor marble, an oversized corner bath and shower. 24 hour butler service is also extended to guests.
BEDDING GUIDE: 1 King bed or 2 Single beds + 1 Rollaway bed(maximum)
MAXIMUM GUESTS: 3 Adults or 2 Adults and 1 Child

DELUXE STUDIO ROOM
DESCRIPTION: With a room size of 48sqm and a spectacular view to either the Garden or Lagoon from a private balcony, Studio rooms offer a more spacious living/lounge area tastefully furnished in a contemporary Balinese style. The studios also feature a larger bathroom, with a separate walk-in shower plus a an oversized corner bathtub. 24 butler service is also extended to guests.
BEDDING GUIDE: 1 King bed or 2 Single beds + 1 Rollaway bed(maximum)
MAXIMUM GUESTS: 3 Adults or 2 Adults and 1 Child

DELUXE LAGOON ACCESS ROOM
DESCRIPTION: This room is 36sqm in size with direct access to the blue lagoon from your private balcony. The bathroom comes with shower, an oversized bathtub and VIP bathroom amenities. 24 hour butler service is also extended to guests.
BEDDING GUIDE: 1 King bed or 2 Single beds + 1 Rollaway bed(maximum)
MAXIMUM GUESTS: 3 Adults or 2 Adults and 1 Child (Children under the age of 12 are on a request basis only and confirmation will only be given if permitted by the resort.)

DELUXE STUDIO LAGOON ACCESS ROOM
DESCRIPTION: This room has direct access to the blue lagoon from your private balcony. All other amenities as per Deluxe Studio.
BEDDING GUIDE: 1 King bed or 2 Single beds + 1 Rollaway bed(maximum)
MAXIMUM GUESTS: 3 Adults or 2 Adults and 1 Child (Children under the age of 12 are on a request basis only and confirmation will only be given if permitted by the resort.)

EXECUTIVE SUITE
DESCRIPTION: 60sqm with views of the garden or lagoon from your private balcony, with separate lounge and bedroom. Some interconnect with a second bedroom. All suites feature dining area and a personal entertainment system.
BEDDING GUIDE: 1 King bed + 1 Rollaway bed(maximum)
MAXIMUM GUESTS: 3 Adults or 2 Adults and 1 Child

ONE BEDROOM VILLA
DESCRIPTION: 462 sqm metre room with an expansive 48 sqm private lap pool.
BEDDING GUIDE:1 king bed + 1 rollaway (maximum)
MAXIMUM GUESTS:3 Adults or 2 adults 1 child.

TWO BEDROOM VILLA
DESCRIPTION:750 sqm villa with a 48sqm private lap pool.

ROOM FACILITIES

Air Conditioning	Satellite/Cable TV
Non-smoking rooms	Radio/Music
Internet access	Mini bar
Hair dryers	IDD
In room safe	Iron/board
Balcony/Patio	Refrigerator
Private bathroom	Tea/coffee

GENERAL FACILITIES

Number of rooms: 351	Ironing facilities
Laundry	Reception hours: 24
Parking facilities	Tour Desk
Credit cards	Dry cleaning
Porterage service	Gift Shop
Business centre

RECREATION AND LEISURE FACILITIES

Fitness centre	Jetskiing
Outdoor pool	Games room
Scuba diving	Health Spa
Snorkelling	Childrens Pool
Sauna	Tennis court
Massage	Non-Motorised Watersports

Golf - The 18 Hole Robert Trent Jones Bali Golf & Country Club
is located adjacent to the hotel. Group discounts are available.

DINING AND ENTERTAINMENT FACILITIES

Coffee shops: 1Nightclub
Bars: 3
Room Service Hours: 24Restaurants nearby
Restaurants: 3

There is a charge back to the room facility with the Westin
Resort restaurants next door:

FAMILY FACILITIES

Family room	Cot
Babysitting	Connecting rooms
Kids Playground	Childs Menu
Child care

There is no Kids Club at the Sheraton Laguna, however guests
are able to use the Kids Club at the Westin which is located
next door.

HONEYMOONERS

Valid: 01 April 11-31 March 12
Upon arrival all honeymooners will receive:
- Flower petals in the bathtub
- Flower arrangement in room
- Chocolate arrangement

Valid: 01 April 12-31 March 13
- Romantic flower bath prepared by the butler
- One sumptuos breakfast served in the room per stay
- A honeymoon gift per room per stay

Please advise at time of reservation that you are Honeymooners.
Proof may be required upon arrival.

CANCELLATION POLICY

LOW SEASON
Valid: 01 April 11-14 July 11, 16 September 11-25 December 11 & 11 January 12-31 March 12
Cancellations received within 4 DAYS of guest arrival will be
charged a 1 NIGHT cancellation fee.

Valid: 01 April 12-14 July 12, 16 September 12-25 December 12 & 11 January 13-31 March 13
Cancellations received within 8 days will be charged a 1 NIGHT
cancellation fee.Cancellations received within 6 days will be
charged a 2 NIGHT cancllation fee.

HIGH SEASON
Valid: 15 July 11-15 September 11
Cancellations received within 15 DAYS of guest arrival will be
charged a 1 NIGHT cancellation fee.

Valid:15 July 12-15 September 12
cancellations received within 22 DAYS of guest arrivals will be
charged a 1 NIGHT cancellation fee. Cancellations received
within 15 Days of guest arrival will be charged a 2 NIGHT
cancellation fee.

PEAK SEASON
Valid: 26 December 11-10 January 12
Valid: 26 December 12-10 January 13
Cancellations received within 31 DAYS of guest arrival will be
charged a 100% cancellation fee.

Please note these charges are in addition to fees levied by
third parties, airlines, tour operators and Freestyle Holidays,
a member of the Pinpoint Travel Group.