Privacy Policy
At Singapore Airlines Holidays, we are committed to protecting your privacy and complying with the National Privacy Principles. We maintain the privacy of your information using the latest and most sophisticated security technologies.
What do we do with your personal information?
We are not involved in the selling or trading of your personal information to other organisations under any circumstances, we are in the business of providing you with the best travel deals in Australia.
We use the personal information that you provide for the following:
- so that we can contact you with a quote for your requested travel itinerary
What this means is that we will not use or disclose the information you give us about yourself except:
- for the purpose you give us the information;
- a purpose related to that reason; or
- another purpose to which you have consented.
Third Parties
We may from time to time use the services of agents, contractors or third parties for the purpose of providing administration, telecommunication, computing or other services (including email promotion) in connection with Singapore Airlines Holidays. These external service providers are under contractual agreement not to disclose information and to keep it confidential and secure.
Statistical Analysis
We reserve the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in, and use of, the various areas of the site. We may provide aggregated data from these analyses to third parties.
Cookies
You should also be aware that non-personal information and data may be automatically collected through the standard operation of our Internet servers or through the use of Cookies. Cookies are small text files that are used to recognise repeat users, facilitate your ongoing access to and use of the site, allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user's system and damage files.
You should be aware that we cannot control the use of Cookies or the resulting information by third parties hosting data for us. If a user does not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows the user to deny or accept the Cookie feature.
Singapore Airlines Holidays use Nielsen//NetRatings to collect information on how you utilise the Singapore Airlines Holidays Website. Cookies are used to collect information such as the number of unique visitors, how long these visitors spend on the website and the date and time of the visit. This non-personal information is collected and aggregated by Nielsen//NetRatings and provided to us to assist in the analysis of our websites.
For further information about Nielsen//NetRatings, visit the Nielsen//NetRatings website.
Links to other sites
Although Singapore Airlines Holidays may have links to other sites we do not take any responsibilities for their privacy policies and content.
How can you update your personal information?
You can view and update all of your personal information online by accessing the change details form at any time. You will need to insert your email address and Date of Birth for validation/security purposes.
Contact Singapore Airlines Holidays
Singapore Airlines Holidays is a reputable business with a physical presence at:
Address: 9/5 Rosebery Place
Balmain NSW 2041
Phone: 1300 888 172
Should you have a complaint about the way we are handling your personal information, please contact our privacy officer, who may be contacted by or at the contact details outlined above.
Up to topSECURITY POLICY
Singapore Airlines Holidays knows that it is important for you to have the same confidence when you provide your personal information online as you do when you order over the phone or in person at a retail outlet. Therefore we have taken the upmost care to ensure that when you provide personal information over the Internet, that this information is secure.
How do we protect your personal information?
We use the latest Secure Socket Layer (SSL) encryption technology to keep your personal information safe. This means that others cannot see your personal information as it passes over the Internet.
Changes to security/privacy policies
Our policy is intended to provide you with a safe and secure shopping experience. However since technology is changing so rapidly, we reserve the right to change, modify, add or remove portions of our Privacy and Security Policy at any time without prior notice. Please periodically review these Policies for changes.
