Travel Tips

Prior to departure, Singapore Airlines Holidays recommends that all travellers check the Department of Foreign Affairs & Trade Travel Advisories via their website, to obtain the latest information on your chosen destination, or alternatively, by telephone on 1300 888 172.

More travel tips are available on each of the following destinations listed below:

Singapore
Thailand
Hong Kong
China
Maldives
Malaysia
Indonesia
Vietnam
Cambodia
Sri Lanka
UK/Europe

SINGAPORE

Almost on the equator, Singapore is a fascinating combination of Western influence and Eastern style that makes it such an accessible and exciting doorway to Asia.

Population: 4.5 million

Capital City: Singapore

Language: English, Mandarin, Malay and Tamil

Climate: Any month is a good time to visit Singapore but it gets a fairly steady annual rainfall with the wettest months being late October to January, and December being the wettest month. Sunshine is a general rule with an average temp of 27 degrees Celsius, but humidity can be high at anywhere from 70-98% depending on the month.

Passport and Visa Requirements: Australian passport holders do not require a Visa for a stay of up to 90 days, providing their passport is valid 6 months from their departure date from Singapore. NZ/UK passport holders do not require a visa for a stay of up to 30 days. For other nationalities or for a stay longer than the allowed Visa-free period, ask your travel adviser for Visa options.

Currency: The local currency is Singapore dollars, and is the accepted payment option. Cash is usually necessary for the payment of small items such as meals in hawker centres, food courts and bars, and for buying items from street vendors. Traveller's cheques are popular and are a fail-safe fall-back; it is a good idea to always have some traveller's cheques, otherwise plastic is still a viable option for most travellers. All major credit cards are widely accepted and ATM's are common place in the city, with most accepting Visa, MasterCard and EFTPOS cards with Plus or Cirrus. Most banks open from 9:30 – 3:00pm weekdays and 9:30 – 11:30am on Saturdays.

Transport: The best form of travel around Singapore is the MRT (Mass Rapid Transport). It operates on 3 major lines throughout the city and is relatively inexpensive. The Tourist Day ticket is highly recommended for good value. All taxi's in Singapore are metered, and are also a decent and inexpensive way to move about town, especially in the evenings. Local bus fares are economical and convenient, and remember if paying cash the exact fare is required.

Tipping: Tipping is not expected but is growing as a practice in Singapore. Most expensive hotels and restaurants impose a 10% service charge, and a gratuity is not expected in excess of this. Don't tip at hawker stalls, though the more expensive coffee shops and restaurants that do not add a service charge may expect a tip. Taxi drivers don't expect a tip and may round a fare down if it's a little bit above an even dollar – similarly, they may expect you to round it up. Staff in the international hotels, such as room staff or the doorman who hails your taxi, may expect a tip if they have provided good service.

Airport Customs: To increase your safety, there are new rules for taking liquids, aerosols and gels on flights into and out of Australia.
Each container of liquids, aerosols or gels in your carry-on baggage must be 100 millilitres or less. All the containers must be sealed in a transparent, one-litre plastic bag. You are only allowed one plastic bag. Any transparent resealable bag of one litre capacity or less is allowed.
You may still carry on board prescription medicines. Baby products and non-prescription medicines that you need for the flight are also allowed. Proof of need may be required.
When you get to the screening point, you will have to surrender any liquids, aerosols or gels greater than 100ml that you still have with you, including duty free. The new rules also introduce random frisk searches as part of the screening process.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday

Duty Free: Singapore has a GST of 3% levied on all goods, which will be refunded to Travellers if more than $300 Singapore Dollars in total is spent. (Make sure to look for Tax-Free Shopping stickers and have a shopping cheque completed at time of purchase). Upon arrival at the airport, show the goods to customs with shopping cheques for endorsement then CASH the cheques at the GLOBAL REFUND counter.

Industry is currently developing arrangements to allow duty free liquids, aerosols and gels to be packed and verified prior to check-in, subject to Australian Government requirements. Final details of this process are still being worked on. You should confirm these arrangements with your off airport duty free retailer.

Tourism Refund Scheme (TRS)
If you have purchased liquid, aerosol and gel items and wish to make a TRS claim (for example wine, perfume etc) you can pack these goods into your hold baggage, and proceed to the TRS facility with your tax invoice, as per current practice.
Customs staff at TRS facilities will ask you a series of questions to enable them to determine the validity of the claim.
Oversized goods, including oversized liquid, aerosol and gel goods such as cases of wine, should continue to be treated as they are now by presenting them to the Customs Client Services Desks located land-side in all international airports. Passengers who have their goods sighted at Customs Client Services Desks are still required to present their passport, international boarding pass and tax invoice at TRS facilities.
For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

Electricity: 220 – 240 volts. International adaptor is required.

Emergency Numbers:
Police: 999
Ambulance: 995
Fire Department: 995

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THAILAND

Thailand draws more visitors than any other country in Southeast Asia. Home to breathtaking natural beauty, inspiring temples, first class hospitality, amazing cuisine and rich local cultures. Thailand really does offer a sight and sound for every kind of holiday.

Population: 61.5 million

Capital: Bangkok

Language: The national language of Thailand is Thai. Principal other languages are Chinese and Malay.

Climate: Thailand has a warm and rather humid tropical climate. Temperatures can range from 28 to 38 degrees Celsius, with the highest temperatures reached in March and April. The humidity can rise up to 83%. There are three main seasons, summer, rainy and cool. Summer is from March to May, the cooler months are November to February and the rainy season appears from June to late October.

Passport and Visa Requirements: AUS/NZ/UK passport holders do not require Visas for tourism for 30 days, provided passengers hold confirmed flights in & out of Thailand. For overland entry: a visa is not required, provided passengers hold a confirmed airline ticket departing Thailand within 30 days from initial date of entry. For other nationalities or for a stay longer than the allowed Visa-free period, ask your travel adviser for Visa options.

Currency: The currency of Thailand is the Baht (B), which consists of 100 satang. Notes are available in denominations of B10, 20, 50, 100, and 500, coins in denominations of B1 as well as 5, 10, 25 and 50 satangs. The 25 satang coin (1/4Baht) is also know as 1 salueng in old terms. There are no restrictions on the import or export of foreign currency (amounts of over US$10,000 must be declared). Foreign visitors may bring up to 2,000 Baht per person, but cannot take out more than 500 Baht. Major credit cards are accepted at leading hotels, restaurants and stores, while some other cards may be accepted. Check with your bank for clarification on whether or not your card will work in Thailand. Travellers checks may be cashed at all provincial banks and authorised money changers

Transport: There are nearly 30,000 public taxis in the main parts of Thailand that use metres. Should you find yourself in a taxi that has no meter, the fare should be negotiated with the driver before the journey commences. Local buses are plentiful and cheap starting at approx 3.50 Baht minimum for a short central city journey. Remember to secure valuables when using public transportation.

Tipping: Whilst not expected for most common services such as taxi drivers and porterage, tipping is a way to express thanks for exceptional service. Hotels and restaurants usually add 10-15% service charge into to the total bill in lieu of a tip. We recommend checking before accepting the service if you are unsure the charge is included.

Airport Customs: To increase your safety, there are new rules for taking liquids, aerosols and gels on flights into and out of Australia.
Each container of liquids, aerosols or gels in your carry-on baggage must be 100 millilitres or less. All the containers must be sealed in a transparent, one-litre plastic bag. You are only allowed one plastic bag. Any transparent resealable bag of one litre capacity or less is allowed. You may still carry on board prescription medicines. Baby products and non-prescription medicines that you need for the flight are also allowed. Proof of need may be required. When you get to the screening point, you will have to surrender any liquids, aerosols or gels greater than 100ml that you still have with you, including duty free. The new rules also introduce random frisk searches as part of the screening process.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday

Duty Free: The following may be imported duty-free (per person): personal effects, professional instruments for personal use, one camera and 5 rolls of film or one movie camera and three rolls of film or cassettes, 250 grams of tobacco products or 200 cigarettes, and 1 litre of alcohol. Prohibited items include obscene literature and pictures, narcotics, firearms, certain fruits, vegetables, and plants. Import of narcotics intended for trafficking could bring the death penalty. It is forbidden to export Buddha images, Bodhisattva images, or their fragments, and original or reproduced antiquities or objects of art unless a license has been obtained from the Department of Fine Arts.

For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

Taxes: When leaving the Airport you will be charged an Airport tax or BHT500. Certain goods and services are subject to a 7 percent value-added tax, which is included in the price. Tourist hotels add an 11 percent hotel tax, and sometimes a service charge is added in addition.

Electricity: Current is 220 volts. There are many plugs and sockets in use. Travellers will need to bring a plug-adaptor kit, and if needed, a 110 volt transformer.

Emergency Phone Numbers:
Police: 191
Ambulance: 191
Fire Department: 191

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HONG KONG

Visitors often find it takes a few days in Hong Kong to get accustomed to its whirlwind pace, but Hong Kong's bustle and glamour is just the surface of a rich and diverse culture. With its British colonial heritage, Hong Kong's return to Motherland China in 1997 hasn't changed its way of life.

Population: 7 million

Capital: Hong Kong

Language: English, Chinese and Mandarin

Climate: Hong Kong's sub tropical climate has distinct seasons. The best time to visit is November to December or March to April when the temperature is comfortable (around 26 degrees Celsius) and the breeze is pleasant. From May to September the temperature rises (around 32-33 degrees Celsius) and the air is sticky, while January and February are cooler months with the temperature dropping to around 14 degrees Celsius.

Passport and Visa Requirements Australian and New Zealand passport holders do not require a visa for up to 90 days for tourist or business travel. UK passport holders can stay up to 6 months. For other nationalities or for a longer stay than the allowed Visa-free period, ask your travel consultant for advice on how to obtain the necessary Visa.

Currency: Hong Kong is a city where exchanging money is relatively simple. Foreign currency booths and major banks can provide this service, as well as traveller's cheque exchange and EFTPOS facilities. All major credit cards are accepted in the majority of areas in Hong Kong. On current exchange rates approx AUD$1 equals HKD4.00 or USD$1 is equivalent to HKD7.00 (Exchange rates are to be used as a guide only and subject to change at anytime without notice).

Transport: Public transportation via bus, ferry or train is efficient, relatively inexpensive and user-friendly. The local transport system covers extension areas of Hong Kong with signs in English and Chinese.

Tipping: Whilst tipping is not mandatory in Hong Kong, it still marks the acceptance of good service provided. Most hotels and restaurants have the 10% service charge included onto the bill. Should this service not be included, this will be stated on the bill and is usually an additional 10% of the total price.

Airport Customs: To increase your safety, there are new rules for taking liquids, aerosols and gels on flights into and out of Australia.
Each container of liquids, aerosols or gels in your carry-on baggage must be 100 millilitres or less. All the containers must be sealed in a transparent, one-litre plastic bag. You are only allowed one plastic bag. Any transparent resealable bag of one litre capacity or less is allowed. You may still carry on board prescription medicines. Baby products and non-prescription medicines that you need for the flight are also allowed. Proof of need may be required. When you get to the screening point, you will have to surrender any liquids, aerosols or gels greater than 100ml that you still have with you, including duty free. The new rules also introduce random frisk searches as part of the screening process.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday

Duty Free:
Hong Kong Duty Free Allowance
1 litre of alcoholic liquor; and
60 cigarettes or 15 cigars or 75 grams of other manufactured tobacco

A passenger holding a Hong Kong Identity Card must have spent 24 hours or longer outside Hong Kong in order to be qualified for the above duty-free concessions. Industry is currently developing arrangements to allow duty free liquids, aerosols and gels to be packed and verified prior to check-in, subject to Australian Government requirements. Final details of this process are still being worked on. You should confirm these arrangements with your off airport duty free retailer.

For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

Taxes: The current rate of the Air Passenger Departure Tax is $120 per passenger (12 years of age or above) departing by air from Hong Kong through Hong Kong International Airport, or by helicopter from Hong Kong at the Heliport at the Hong Kong – Macau Ferry Terminal. Pursuant to the Air Passenger Departure Tax Ordinance (Cap. 140), a passenger under 12 years of age is exempt from the tax. With effect from April 1, 1999, passengers who arrive and depart from Hong Kong within the same day are also exempted from the tax.

Electricity: 220-Volt / 50-Hz system. An adaptor will be necessary for Australian plugs.

Emergency Phone Numbers:
Police: 999
Ambulance: 999
Fire Department: 999

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CHINA

Visiting China for some can be like visiting a different world. Unless you have a couple of years to explore, you cannot hope to see and understand everything about China. From bustling Cities to vast desert landscapes, here you'll find the true meaning of diversity within one country.

Population: 1.32 Billion

Capital: Beijing

Language: Standard Chinese or Mandarin (Putonghua, based on the Beijing dialect), Yue (Cantonese), Wu (Shanghaiese), Minbei (Fuzhou), Minnan (Hokkien-Taiwanese), Xiang, Gan, Hakka dialects, and other minority languages.

Climate: China's climate is extremely diverse: tropical in south to subarctic in north. In winter, northerly winds coming from higher areas are cold and dry, and in summer, southerly winds from sea areas at lower areas are warm and moist. Due to the extensive size of the country, and the variations of altitudes, climates vary from region to region.

Passport and Visa Requirements: There is no Visa-free period for travelling in China. Visas can be obtained through the Chinese Consulate and are available in single entry, double entry or multi-entry and are available for periods of 30 days as well as 3,6 and 12 months stays. Cost depends on the Visa required.

Transport: With the size and scope of China, domestic flights are the best way to get around. Now that private carriers have been allowed to set up operations in China, there is an abundance of airlines including China Eastern, China Southern, China Northern, Great Wall, Yunnan Airlines and several others. Buses are one of the best means of getting around on the ground, they're cheap and regular and a good way of covering long distances. The train system in China is extensive, reaching into every province (including Tibet from July 2006) along a 52,000km network.

In most cities, taxis are readily available and relatively cheap. Motorcycles and different variations of motorcycles are one of the most convenient ways to get around, but the traffic can be hectic and it's worth waiting till you're settled before you decide to rent one.

Currency: Yuan (CNY); note – also referred to as the Renminbi (RMB). Major credit cards are accepted in stores and most restaurants, and if you have a credit card with a PIN Number you maybe able to obtain ATM withdrawals and bank cash advances. Some EFTPOS cards will also work in ATM's in China (Please check with your bank before departure from Australia). Travellers cheques can still be used with most banks charging a 2-3 US$ transaction fee (approximately).

Tipping Like most countries, tipping is not expected but always appreciated. Some more expensive restaurants may add on a service charge, but in the instance of giving a tip, it will be well received.

Airport Customs: To increase your safety, there are new rules for taking liquids, aerosols and gels on flights into and out of Australia.
Each container of liquids, aerosols or gels in your carry-on baggage must be 100 millilitres or less. All the containers must be sealed in a transparent, one-litre plastic bag. You are only allowed one plastic bag. Any transparent resealable bag of one litre capacity or less is allowed. You may still carry on board prescription medicines. Baby products and non-prescription medicines that you need for the flight are also allowed. Proof of need may be required. When you get to the screening point, you will have to surrender any liquids, aerosols or gels greater than 100ml that you still have with you, including duty free. The new rules also introduce random frisk searches as part of the screening process.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday

Duty Free: Duty Free Allowance in China:

Cigarettes/ Cigars/ Tobacco Products Duty Free Allowance:

400 cigarettes for stay less than 6 months
600 cigarettes for stay more than 6 months
4 cartons of tobacco products

Alcoholic Beverages Duty Free Allowance:

2 bottles each not exceeding 0.75 litre for stay less than 6 months
4 bottles each not exceeding 0.75 litre for stay more than 6 months

Gift & Miscellaneous Items Duty Free Allowance:

reasonable quantity of perfume for personal use

For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

Taxes: You need to pay airport tax when you depart from any city in China via air. Departure tax on all domestic flights is 50Yuan (US$6.00), International, 90 Yuan ($12.00). You need to pay the airport tax at a booth located near check-in.

Electricity:220 volts. An adaptor is needed to use Australian product in Chinese sockets.

Emergency Phone Numbers:
Police: 110
Ambulance: 110
Fire Department: 110

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MALDIVES

A haven of beauty, sun, sand and sea, a thousand 'Robinson Crusoe' islands, massive lagoons with different depths and infinite shades of blue and turquoise, dazzling underwater coral gardens; a perfect natural combination for the ideal tropical holiday destination.

Population: 320,000

Capital: Male

Language: The language of the Maldivians is Dhivehi and displays much resemblance to several other languages from Sri Lanka.

Climate: The climate is warm all year round, determined by the monsoons. However, being on the equator, the monsoons are mild and not as defined as in neighbouring countries. Of the two monsoons, the southwest monsoon from May to October brings more rain and wind. The northeast monsoon from November to April, is the dry season with very little wind.

Passport and Visa Requirements: Australian, NZ and UK passport holders can obtain a Visa issued on arrival for a stay of up to 30 days. For other nationalities or for a longer stay than the allowed Visa free period, ask your travel consultant for advice on how to obtain the necessary Visa.

Currency: The Maldivian currency, Rufiyaa is divided into 100 Larees. For travellers staying at resorts most charges will be in USD and credit cards are widely accepted form of payment at the resorts, (except Australian Bankcard). There is no need to purchase local currency before arriving at Maldives. All banks are closed on Fridays in Male. ATM's are not overly common, for information about the use of EFTPOS cards in The Maldives, check with your bank before departing Australia.

Transport: The tourist resort islands have their own transfer boats to carry their clients. Visitors with confirmed reservations are normally met on arrival at the airport and transferred by boat, helicopter or seaplane to the Resort Island of their choice. There is no regular inter-island transportation system between inhabited islands. Local boats called Dhoni or Baththeli service the ad hoc transportation system, which average a speed of about 8 miles per hour.

Tipping:Whilst tipping is not mandatory in the Maldives, it still marks the acceptance of good service provided. Some restaurants in resorts may put 10% surcharge on bills but it is best to be aware of what you're being charged for and if a tip is still needed.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday

Departure Tax from Maldives: Departure tax from Maldives is not included on your air ticket. It is collected on departure and is purchased prior to entering the departure hall at the airport. Remember to put aside US$10.00 in cash (in exact change) for your departure tax. (OTHER CURRENCIES, INCLUDING RUFIYA OR TRAVELLERS CHEQUES ARE NOT ACCEPTED).

Duty Free: Alcoholic beverages cannot be imported into Maldives. The following items are also prohibited: pornographic literature, idols of worship, pork products and certain other animal products, explosives, weapons or drugs. The penalty for importing drugs for personal or other use is life imprisonment. Animals require a veterinary certificate, and dogs also need an import permit.

For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

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MALAYSIA

Malaysia is bordered by Thailand to the north and Singapore to the south. The South China Sea separates the Malaysian states of Sabah and Sarawak (on the island of Borneo), from the mainland. Malaysians warmly welcome travellers from all areas to its beautiful country.

Population: 25 million

Capital City: Kuala Lumpur (population 1.5 million)

Language: Bahasa Melayu is the national language but English is widely spoken

Passport and Visa Requirements: Australian and New Zealand passport holders do not require a Visa for a stay of up to 90 days, providing their passport is valid 6 months from their departure date from Malaysia. UK passport holders also do not require a visa for a stay of up to 90 days. For other nationalities or for a stay longer than the allowed Visa-free period, ask your travel adviser for Visa options.

Currency: The local currency is the Malaysian Ringgit (MYR). Currently the exchange rates approx AUD$1 equals MYR2.8 (Exchange rates are to be used as a guide only and subject to change at anytime without notice). All major credit cards are accepted at shops and most restaurants, and if you have a credit card with a PIN Number you maybe able to obtain ATM withdrawals and bank cash advances. Some EFTPOS cards will also work in ATM's in Malaysia (Please check with your bank before departure from Australia). Travellers cheques can still be used with most banks charging a 2-3 US$ transaction fee.

Transport: Peninsular Malaysia has a fast, economical and widespread bus system, and this is generally the best way to get around. Sabah has excellent roads, and minibuses ply the main routes. Buses ply Sarawak's major trunk road, but hardly anywhere else. Peninsular Malaysia has a comfortable and sensibly priced railway system, but there are basically only two lines: one linking Singapore to Thailand via KL and Butterworth, and the other branching off this at Gemas and heading northeast to Kota Bharu. In Sabah, there's a narrow-gauge line through the Pegas River gorge from Tenom to Kota Kinabalu that is well worth catching.

Tipping: Whilst not customary in Malaysia, your appreciation of good service will be well felt, and as in most countries, tipping is commonplace is most parts of the service industry. Bargaining although present in most local markets and some tourist shops is a polite social activity, rather than a necessary or aggressive way of making a sale.

Customs: To increase your safety, there are new rules for taking liquids, aerosols and gels on flights into and out of Australia.
Each container of liquids, aerosols or gels in your carry-on baggage must be 100 millilitres or less. All the containers must be sealed in a transparent, one-litre plastic bag. You are only allowed one plastic bag. Any transparent resealable bag of one litre capacity or less is allowed.
You may still carry on board prescription medicines. Baby products and non-prescription medicines that you need for the flight are also allowed. Proof of need may be required.
When you get to the screening point, you will have to surrender any liquids, aerosols or gels greater than 100ml that you still have with you, including duty free. The new rules also introduce random frisk searches as part of the screening process.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday

Duty Free Shopping:Malaysian duty allowance is:

200 cigarettes or 50 cigars or 225g of tobacco
1L of spirits or wine or malt liquor; cosmetics, perfume, soaps and toothpaste up to the value of RM200
gifts and souvenirs not exceeding a total value of RM200 (except goods from Langkawi and Labuan, up to a value of RM500)
100 matches
A total of RM75 for dutiable food preparations
A maximum three pieces of new wearing apparel, plus one pair of new footwear; one unit of each portable electrical or battery-operated appliance for personal care and hygiene

Industry is currently developing arrangements to allow duty free liquids, aerosols and gels to be packed and verified prior to check&345;in, subject to Australian Government requirements. Final details of this process are still being worked on. You should confirm these arrangements with your off airport duty free retailer.

For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

Electricity: 240 volt, 50-cycle system. Adaptors are necessary

Emergency Numbers:
Police: 999
Ambulance: 999
Fire Department: 994

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INDONESIA – BALI and LOMBOK

Bali is small island, just 140km by 80km and lies between Java, the most highly populated and influential of all the islands, and Lombok, one of the quieter and moderately slower paced islands. Like many islands, Bali has developed a world of its own. It not only captures what is special about Indonesia but also has a uniqueness of its own.

Less developed than Bali, some say Lombok has better beaches, a bigger volcano and more varied landscapes. Tourism is still low key, and many visitors are independent travellers drawn by the island's intoxicating diving and snorkelling, hiking and surf spots, as well as Lombok's intriguing endemic culture.

Population: 235 Million nationally, 2.5 Million in Bali and 2.5 Million in Lombok.

Capital of Indonesia is Jakarta

Language: Bahasa Indonesia (official, modified form of Malay), English, Dutch, local dialects (the most widely spoken of which is Javanese)

Climate: Being close to the equator the temperature of Bali is tropical with temperatures ranging from 21 to 33 degrees Celsius. Bali has two main seasons – wet season generally from October to March and dry season March to October.

Passport and Visa Requirements: Australian, New Zealand and UK passport holders must obtain tourist visas on arrival – visa fee is USD$10.00 for 1-7 days stay or USD$25.00 for stays up to 30 days. Visas are obtainable at most entry points to Indonesia. For more information on specific entry point, or for a longer Visa, please ask your travel consultant for Visa information. For passengers travelling on different passports please check with your travel consultant. Passports must be valid for at least 6 months from the date of arrival. This rule is strictly enforced. Failure to have 6 months validity can result in being denied boarding or entry to Indonesia.

Currency: The local currency of Indonesia is the Indonesian Rupiah (IDR). Australian dollars are readily accepted in all areas of Indonesia. Money can be changed in Banks, moneychangers or at your hotel (the rate of exchange is generally lower at your hotel) When changing money at moneychangers it is advisable to ask if any commission will be charged. Please recount your money before leaving the money changer, bank or hotel cashier. When cashing travellers cheques you will be required to show your passport. Credit cards are accepted in most tourist areas, in most shops and restaurants. Credit cards may not be accepted when shopping in local markets.

Transport: Taxis are plentiful in the tourist areas and for short distances are the cheapest and easiest options. If you're looking for half or full day tours, the best option is to hire a car with a driver and guide.

Tipping:Whilst not expected for most common services such as taxi drivers and porterage, tipping is a way to express thanks for exceptional service. Hotels and restaurants usually add 10-15% service charge into to the total bill in lieu of a tip. We recommend checking before accepting the service if you are unsure the charge is included.

Airport Customs:All narcotics are illegal in Indonesia. The use, sale or purchase of narcotics results in long prison terms, huge fines and death, in some cases. Once caught, you are immediately placed in detention until trial, and the sentences are severe.

To increase your safety, there are new rules for taking liquids, aerosols and gels on flights into and out of Australia.

Each container of liquids, aerosols or gels in your carry-on baggage must be 100 millilitres or less. All the containers must be sealed in a transparent, one-litre plastic bag. You are only allowed one plastic bag. Any transparent resealable bag of one litre capacity or less is allowed. You may still carry on board prescription medicines. Baby products and non-prescription medicines that you need for the flight are also allowed. Proof of need may be required. When you get to the screening point, you will have to surrender any liquids, aerosols or gels greater than 100ml that you still have with you, including duty free. The new rules also introduce random frisk searches as part of the screening process.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday

Duty Free:Standard duty-free allowance: 2 litres of alcoholic beverages, 200 cigarettes, 50 cigars or 100 grams of tobacco.

There is no restriction on import and export of foreign currencies in cash or travellers checks, but there is an export limit of 50,000 Indonesian rupiah.

For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

Taxes:RP 25,000 departure Tax applies.

Electricity: 220 Volts

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VIETNAM

Vietnam is truly a country of unsurpassed beauty. Boasting two magnificent River Deltas teeming with life (The Red River to the North and The Mekong Delta to the south) and a breath-taking coastal strip, which seems to resemble a patchwork of green rice paddies and conical hats of those who work in them. You really feel like you are somewhere magical. With sandy beaches and soaring mountains, fantastic food and rich culture, it's not hard to see why some travellers are overwhelmed with what Vietnam has to offer.

Population: 85 Million

Capital: Hanoi

Language: Vietnamese (official), English (increasingly favoured as a second language), some French, Chinese, and Khmer; mountain area languages (Mon-Khmer and Malayo-Polynesian)

Climate: In the north winter is from November to April and is characterised by cool damp weather. Summers run from May to October and are hot with periods of heavy rain. South Vietnam has a more tropical climate with a dry hot season from December to April and a wet season from May to November. From March through to May humidity it at its highest. Central areas can experience heavy rain from December to February especially in costal areas.

Passport and Visa Requirements: Visas are available for 30 or 90-day stays, either single entry or multi-entry. They are not hard to obtain but you do need one to visit. Price will vary depending on the entry levels and the length of the Visa.

Currency: The Vietnamese Dong (VND)
Major credit cards are accepted in shops and most restaurants, and if you have a credit card with a PIN Number you maybe able to obtain ATM withdrawals and bank cash advances. Some EFTPOS cards will also work in ATM's in Vietnam (Please check with your bank before departure from Australia). Travellers cheques can still be used with most banks charging a 2-3 US$ transaction fee.

Transport: With a near-monopoly from Vietnam Airlines, domestic flights are relatively expensive. Buses are cheap and cris-cross the country making them one of the best options for easy cheap travel. Trains operate throughout Vietnam and are another way of getting around, and while a little slower, they do offer more legroom and often amazing views along the way. Hire-cars and drivers are available at reasonable prices. You can hire a motorcycle to drive yourself if you have an International Driver's Permit endorsed for motorcycles, but you'll need nerves of steel.

Tipping: While it's not expected, your appreciation of good service will be well felt, and as in most countries, tipping is commonplace is most parts of the service industry. Bargaining although present in most local markets and some tourist shops is a polite social activity, rather than a necessary or aggressive way of making a sale.

Customs: To increase your safety, there are new rules for taking liquids, aerosols and gels on flights into and out of Australia.
Each container of liquids, aerosols or gels in your carry-on baggage must be 100 millilitres or less. All the containers must be sealed in a transparent, one-litre plastic bag. You are only allowed one plastic bag. Any transparent resealable bag of one litre capacity or less is allowed. You may still carry on board prescription medicines. Baby products and non-prescription medicines that you need for the flight are also allowed. Proof of need may be required. When you get to the screening point, you will have to surrender any liquids, aerosols or gels greater than 100ml that you still have with you, including duty free. The new rules also introduce random frisk searches as part of the screening process.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday

Duty Free: Vietnam Duty free Limits

Cigarettes: 400; Cigars: 100; Tobacco: 100 gr
Liquor: 1.5 litres
Perfume and jewellery for personal use
Small gift items valued at not more than US$ 300

For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

Taxes: A leaving tax of $US14.00 is payable on departure from Vietnam at the Airport.

Electricity: 220. A plug adaptor will be necessary to fit Vietnamese sockets.

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CAMBODIA

With endless temples and a history that can barely be fathomed, Cambodia really is a feast for all the senses. Home of Ankor Wat, one of the worlds greatest achievements, your feelings of amazement are only matched by feelings of sadness at the plight the Cambodian people have endured in recent years at the hands of the Khmer Rouge. Whilst hard to swallow, the experience which feels as if it's paralysing, will ultimately be enlightening. All this and more makes Cambodia a destination like no other

Population: 14 million

Capital: Phnom Penh

Language: Khmer (official) English (other), French (other)

Climate: The humid southwestern monsoon from May to October sees rain fall mostly in the afternoon, accounting for 70-80% of annual rainfall. The highest temperatures around this time average just above the 30ºC mark (around 88ºF). From December to April the climate in Cambodia is at its driest with abundant sunshine and temperatures often reaching 40ºC (104ºF) in April, the hottest month.

Passport and Visa Requirements: AUS/NZ and UK passport holders require visas. Cambodian Nationals also require Visas. Visas can be organised in Australia before departure and can also be obtained on arrival by air at Phnom Penh or Siem Reap airports (single entry only) or overland at the Thailand or Vietnam border crossing. NOTE: Visas cannot be obtained if arriving overland from Laos.

Currency: Riel (CR)
Major credit cards are accepted at some stores and restaurants, but more often than not cash is the preferred tender. For more information on the availability of ATM's and use of Credit and EFTPOS cards in Cambodia, ask your bank.

Transport: Domestic flights are available but naturally the most expensive option. Road travel is safe and quick thanks to international investment in Cambodia's roads. With some 1900km waterways to utilise, boats play a major role in getting around. An express service can have you from the capital to Siam Reap in a mere 5 hours. An effective network of local buses make seeing sites a lot easier than renting a car.

Tipping: Whilst not expected in Cambodia, your appreciation of good service will be well felt, and as in most countries, tipping is commonplace in most parts of the service industry. Bargaining, although present in most local markets and some tourist shops, is a polite social activity, rather than a necessary or aggressive way of making a sale.

Customs: To increase your safety, there are new rules for taking liquids, aerosols and gels on flights into and out of Australia. Each container of liquids, aerosols or gels in your carry-on baggage must be 100 millilitres or less. All the containers must be sealed in a transparent, one-litre plastic bag. You are only allowed one plastic bag. Any transparent resealable bag of one litre capacity or less is allowed. You may still carry on board prescription medicines. Baby products and non-prescription medicines that you need for the flight are also allowed. Proof of need may be required. When you get to the screening point, you will have to surrender any liquids, aerosols or gels greater than 100ml that you still have with you, including duty free. The new rules also introduce random frisk searches as part of the screening process.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday

Duty Free: The following goods may be imported into Cambodia without incurring customs duty:

200 cigarettes or equivalent in tobacco
A reasonable amount of perfume for personal use

For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

Taxes: US$20 payable upon departure.

Electricity: 230 volts. A plug adaptor may be necessary.

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SRI LANKA

Sri Lanka has many nicknames: Serendib, Ceylon, Teardrop of India, Resplendent Isle, Island of Dharma, Pearl of the Orient. Enjoy some time on any of Sri Lanka's many beaches, then head to the hills to cool off amidst tea plantations and ancient cities. The people are friendly, the food is delicious and costs are low.

Population: 21 Million

Capital: Colombo

Language: Sinhala (official and national language) 74%, Tamil (national language) 18%, other 8%. Note: English is commonly used in government and is spoken competently by about 10% of the population.

Climate: Sri Lanka has a typical tropical climate with dry-seasons and wet-seasons. It has two monsoons; NorthEast monsoon (December to March); SouthWest monsoon (June to October) so it's important to research when you plan to travel. Temperatures near the coast are generally warm year rounds, but as you climb higher into the mountains, temperature can resemble a year round spring with warm days and cold nights.

Passport and Visa Requirements: Australian, New Zealand and UK Passport holders – No visa required for tourist stays of up to 30 days. Passengers must hold return tickets and comply with general appearance standards (no very long hair / unkempt clothing etc). If there is any doubt, contact your travel adviser to arrange a Visa in advance.

Currency: Sri Lankan rupee (LKR)
Cash is the most common for purchasing goods and services in Sri Lanka. Most hotels and larger restaurants will accept credit cards, ATM's are not overly common, for information about the Use of EFTPOS cards in Sri Lanka, check with your bank before departing Australia.

Transport: With no domestic passenger flights in Sri Lanka, buses and trains are the dominant modes of transport used day-to-day. Buses are cheap to use and vary in standard but are generally always crowded. Trains offer a more comfortable option, and while much slower, they still offers access to most areas.

Tipping: Tipping is not expected in Sri Lanka but it is greatly appreciated when a tip is given. It is more common in restaurants and hotels as apposed to street vendors and stores.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday.

Duty Free: DUTY FREE ALLOWANCE: The following items carried by on person or in the hand luggage accompanying him are exempted from Customs Duty

Wine 2 bottles
Spirits 1.5L
Small quantity of perfume (250ml)
Souvenirs, value not exceeding US$250

For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

Taxes: Sri Lankin departure taxes are now built into the international ticket and no longer have to be paid on departure.

Electricity: Sri Lanka uses 230 volts AC (50 Hz)

Emergency Phone Numbers:
Police: 119
Ambulance: 110
Fire Department: 115

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UK/EUROPE

Europe has long been a source of history and romance. From it's rolling green hills to its snow capped Alps, its warm blue Mediterranean to the dark and stormy North Sea. Europe is a land of extremes, not just in the geography, but in the people too. It sometimes amazes the traveller to experience so many diverse cultures and customs in such a small area. Whatever it is, there is too much in Europe to ever see, the art, the architecture and the history have made it a popular destination for hundreds of years now.

Combined Population: 728 million

Some Countries in UK/Europe and their Capitals:

Czech Republic – Prague
England -London
France – Paris
Germany – Berlin
Greece – Athens
Hungary – Budapest
Ireland – Dublin
Italy – Rome
Malta – Valletta
N. Ireland – Belfast
Netherlands – Amsterdam
Norway – Oslo
Poland – Warsaw
Portugal – Lisbon
Scotland – Edinburgh
Spain – Madrid
Switzerland – Bern
Wales – Cardiff

Languages: There are literally hundreds of languages in Europe. Spoken most widely though is English. It is quite common in the western countries and not so common the further you go east. Other common European languages are French, Spanish, Italian and German. A traveller should not expect to speak whatever language they wish in any given country and it is always well received to try to communicate (even if very poorly) in the language of that country.

Climate: The climate can vary all throughout Europe. The summers can be hot in the south but Mild in the north. The winters can be mild in the south but bitter in the north. Europe has all four season and this is most noticeable in spring when everything bursts to life. It's best to do some research into the parts you want to visit before you go, so as to be prepared.

Passport and Visa Requirements: In the majority of Europe, Australian passport holders do not require a passport. It is always best to check with your travel consultant to be sure of Visa requirements before leaving Australia.

Currency: The Euro is the currency of the European Union and is used in all EU countries with the exception of the UK. Credit cards are readily accepted and ATM's are easy to find. Check with your bank if your cards will work over seas before you travel.

Transport: Europe has a fantastic rail system connecting all countries and can be a great way to see the countryside. Although with the recent development of low cost airlines, air travel is also a very good method for getting around Europe.

Tipping: In most parts of Europe, tipping is customary and your appreciation of good service will be well felt. As in most countries, tipping is commonplace in most parts of the service industry. Bargaining although present in some local markets and some tourist shops is a polite social activity, and occurs infrequently.

Customs: To increase your safety, there are new rules for taking liquids, aerosols and gels on flights into and out of Australia.
Each container of liquids, aerosols or gels in your carry-on baggage must be 100 millilitres or less. All the containers must be sealed in a transparent, one-litre plastic bag. You are only allowed one plastic bag. Any transparent resealable bag of one litre capacity or less is allowed. You may still carry on board prescription medicines. Baby products and non-prescription medicines that you need for the flight are also allowed. Proof of need may be required. When you get to the screening point, you will have to surrender any liquids, aerosols or gels greater than 100ml that you still have with you, including duty free. The new rules also introduce random frisk searches as part of the screening process.

For more information, email lags@dotars.gov.au or contact the liquids, aerosols and gels hotline on 1300 791 581 between 8:30am and 5:30pm Monday to Friday

Duty Free: Limits will vary throughout Europe. Ask your airline or travel consultant for the allowed limits.

For further information contact the TRS Information Hotline on 1300 555 043 or the Customs Information and Support Centre on 1300 363 263.

All information is correct at time of publishing. All information included in this guide is subject to change and you should check details with your Travel Consultant before you depart. Singapore Airlines Holidays accepts no responsibility for any loss, injury or inconvenience sustained by any person resulting from the information published here.

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